1. Information We Collect

a. Personal Information

• Full name
• Phone number
• Email address
• Residential or business address (for service quotations and delivery)
• Any additional information you voluntarily provide via enquiry forms, phone calls, or emails

b. Non-Personal Information

• Browser type and version
• Device information (desktop, mobile, tablet)
• IP address and general location
• Pages visited on our website and time spent
• Referral source (how you found our website)

c. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic and performance
• Remember user preferences

You can disable cookies in your browser settings, but some website features may not function properly without them.

2. How We Use Your Information

• To provide welding and fabrication services (including home front gates, shutters, grills, railings, stoves, trolleys, stools, etc.)
• To respond to enquiries, quotations, and service requests
• To send you service updates, offers, and promotions (only with your consent)
• To improve our website design, functionality, and user experience
• To comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing of Information

We may share your information only in the following cases:

• Service Providers: With trusted vendors or partners who help us deliver services (e.g., payment gateways, delivery partners).
• Legal Compliance: If required by law, court order, or government authority.
• Business Transfers: In case of merger, acquisition, or sale of business assets, customer information may be transferred as part of the business.

4. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children. If we discover that we have collected such information, we will delete it immediately. Parents or guardians who believe their child has shared personal data with us should contact us directly.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access
• Alteration or disclosure
• Accidental loss or destruction

Security methods include password protection, firewalls, secure servers, and encryption for sensitive data. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct inaccurate information.
• Deletion: You may request that we delete your personal data from our records.
• Opt-Out: You can unsubscribe from promotional emails and messages at any time.
• Restrictions: You can request limitations on how we use your data.

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

Our website and social media pages may contain links to third-party websites. We are not responsible for the privacy policies or practices of such websites. Please review their privacy policies before sharing any personal information.

8. Data Retention

We will retain your personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Provide you with requested services
• Comply with legal, tax, and regulatory requirements

After this period, your data will be securely deleted or anonymized.

9. International Users

Our business primarily operates in India. If you access our website from outside India, please note that your data will be processed and stored in accordance with Indian data protection laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in business practices, technology, or legal requirements.

• Major updates will be notified on our website or via email.
• Minor changes will be effective immediately upon posting.

Please check this page periodically for updates.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Thagadur Welding Works
📍 29, Kandasamy Vathiyar St, Dharmapuri, Tamil Nadu 636701
📞 9488123660 / 7502482295
📧 thagadurweldingworks@gmail.com

Last Updated: 06SEP2025